Terms of Service

01Who we are, and what these terms cover

These terms are a contract between you and Audiobly OÜ, a company registered in Estonia under registry code 17550070 at Ahtri 12, Tallinn 15551 (Audiobly, we, us).

They cover your use of audiobly.com, the Audiobly platform and its API, the public registration and delegate pages we host on behalf of event organisers, and any trial, pilot or evaluation access we give you. By using any of these you agree to them. If you do not agree, do not use the service.

Audiobly is a business tool. It is not offered to consumers, and by using it you confirm you are doing so for purposes related to your trade, business or profession.

02Where a signed agreement exists, it wins

Nothing on this website is an offer capable of acceptance. Pricing, scope and service levels are agreed in writing, and any figure published or discussed before signature is indicative only.

03Accounts, access and security

Platform accounts are created by us or by an administrator at your organisation. Accounts are personal to the individual they are issued to and must not be shared.

You agree to:

• keep your credentials confidential, and use multi-factor authentication where it is available;
• tell us promptly at info@audiobly.com if you believe an account has been compromised;
• ensure that everyone you give access to complies with these terms; and
• remain responsible for everything done under your account.

We may suspend an account immediately where we reasonably believe it has been compromised, or where continued access presents a security risk to other customers.

04Acceptable use

You must not use Audiobly to:

• upload or process content you do not have the rights or permissions to process, including recordings made without the notice or consent the law requires;
• process special category personal data, or data about children, without agreeing additional measures with us in writing first;
• attempt to identify individuals from aggregated or anonymised output;
• reverse engineer, decompile or attempt to derive the source code, models or prompts behind the platform;
• resell, sublicense or make the platform available to a third party except as a signed agreement permits;
• build or train a competing product or model from the platform, its output or its behaviour;
• circumvent rate limits, quotas, tenant isolation or access controls, or probe the security of the service without our written permission; or
• upload malicious code, or use the service in a way that damages it or degrades it for others.

Recording consent is yours to obtain. Audiobly cannot and does not obtain consent to record on anyone's behalf. Where you bring recordings to the platform, you are responsible for having notified participants that the session is recorded and transcribed, and for any consent that requires.

05Your content, and what we do with it

You keep ownership of everything you bring to the platform — recordings, agendas, speaker and delegate records, and anything drawn from your own systems (Your Content). You grant us a licence to use Your Content only so far as we need to in order to provide the service to you and produce your outputs.

You own the outputs the platform generates from Your Content — transcripts, analyses, assets and reports — and may use and commercialise them without restriction, subject to our underlying rights in the platform and in the templates and methods used to produce them.

We do not use Your Content to train, fine-tune or improve any general-purpose AI model. Where we improve our own product from usage, we do so from aggregated, non-identifying operational statistics. Personal data is handled as set out in our Privacy Policy.

06Our platform and our intellectual property

We keep all rights in the Audiobly platform and in everything generic to our business — the software, models, prompts, methods, report formats, template engines and documentation. Nothing in these terms transfers any of it to you, and work we do that would be equally useful to another customer remains ours.

Brand templates, terminology sets and similar configuration created for you are licensed to you for your own use; the schemas and tooling that hold them remain ours.

07Automated processing, and why review matters

Scores and classifications the platform produces are decision support, not decisions. They do not produce legal or similarly significant effects on individuals, and must not be used as though they did.

08Fees

Fees, payment milestones and invoicing terms are those set out in your signed agreement or order form. Unless it says otherwise, invoices are payable within 30 days, all fees are exclusive of VAT and other applicable taxes, and fees already invoiced are non-refundable.

We may charge interest on late payment at 2% per annum above the European Central Bank base rate, accruing daily.

09Availability, changes and support

We provide the platform with reasonable skill and care and in line with any service levels in your signed agreement. Where none are stated, we use commercially reasonable endeavours to keep the service available, excluding planned maintenance we notify in advance and matters outside our reasonable control.

We may improve or change the platform, provided we do not materially reduce the functionality you have ordered during a term you have paid for.

10Systems you connect

The platform integrates with systems you already run. When you connect one, data flows between it and Audiobly on your instruction, and each system remains the authority on what it owns. We are not responsible for those third-party systems, their availability, or their terms — and where a writeback is available, it happens only when you switch it on.

11Disclaimers

Except as expressly stated in these terms or in your signed agreement, all warranties, conditions and terms implied by statute or common law are excluded to the fullest extent the law permits. The website and its content are provided for information; nothing on it is professional, legal or regulatory advice.

12Limitation of liability

Nothing here limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited by law.

Subject to that, and to any different cap agreed in a signed agreement: neither party is liable for loss of profit, loss of revenue, loss of anticipated savings, loss of goodwill, or indirect or consequential loss; and our total liability arising out of or in connection with these terms is limited to the fees you paid us in the 12 months before the claim arose, or €1,000 where no fees were paid.

13Suspension and termination

We may suspend or withdraw access where you materially breach these terms and do not remedy it within 30 days of being asked to, where required by law, or immediately in the security circumstances described at section 3.

Where you have a signed agreement, its termination and data-return provisions govern what happens afterwards. Otherwise, on termination your right to access the platform ends, and we will give you reasonable assistance to export Your Content and your outputs for 30 days.

14Changes to these terms

We may update these terms. When we make a material change we will update the date at the top, publish the new version, and notify platform administrators by email or in-app notice before it takes effect. Continued use after that means the updated terms apply. A signed agreement is only changed in writing by both parties.

15Governing law

These terms and any dispute arising out of them are governed by the law of Estonia, and the courts of Estonia have exclusive jurisdiction — except where your signed agreement specifies a different governing law and forum, in which case that agreement's choice applies to everything it covers.

16Contact

Audiobly OÜ, Ahtri 12, Tallinn 15551, Estonia · registry code 17550070 · info@audiobly.com. For anything about personal data, write to privacy@audiobly.com — see the Privacy Policy.